Search Our FAQ

Find answers to your most frequently asked questions:

24 hours a day, 7 days a week. Browse Now

Need help with an item not purchased on Click here.

Live Chat

Mon - Fri 9AM - 8PM (EST)

Sat 9AM - 1PM (EST)

Sun Closed


Get help and support or provide feedback:

The Email service is available from Monday to Friday from 9:00 to 20:00.

Send an Email


You can reach us at: 0800 802 1057

Mon - Fri 9 AM - 6 PM (GMT)

Closed Sat & Sun

Sponsorship and charity requests

At this time we’re unable to consider any sponsorship requests. You’ll find more information on the ways that we’re working to make a positive difference in the world over on NB Gives Back.