Search Our FAQ
Need help with an item not purchased on newbalance.com? Click here.
Mon - Fri 9AM - 8PM (EST)
Sat 9AM - 1PM (EST)
Get help and support or provide feedback:
The Email service is available from Monday to Friday from 9:00 to 20:00.
You can reach us at: 0800 802 1057
Mon - Fri 9 AM - 6 PM (GMT)
Closed Sat & Sun
Sponsorship and charity requests
At this time we’re unable to consider any sponsorship requests. You’ll find more information on the ways that we’re working to make a positive difference in the world over on NB Gives Back.